PRIVACY & COOKIES POLICY

Dr-BV Fashion

OUR COMMITMENT TO YOUR PRIVACY

At Dr-BV (“we,” “our,” or “us”), your trust matters. This Privacy Policy explains how we collect, use, store, and protect personal information when you, as a visitor, customer, or registered user (“you” or “user”), access or use our website, place an order, or interact with our services.

By visiting, browsing, or using our website, you (“user”) agree to the practices described in this Privacy Policy and our Cookies Policy.

By using our website, you agree to this Privacy Policy and our Cookies Policy.

1. INFORMATION WE COLLECT

a. Information You Provide

We collect information you voluntarily provide when you:

• Make a purchase

• Create an account

• Subscribe to email or SMS updates

• Contact customer support

• Participate in promotions, reviews, or surveys

This may include:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase history

• Preferences related to your shopping experience

Payment information is processed securely through trusted third-party payment providers. Do-BV does not store full credit or debit card details.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser and device type

• Pages viewed and interaction data

• Time spent on the site

This information helps us improve performance, security, and customer experience.

c. Information from Third Parties

We may receive information from trusted partners such as payment processors, shipping carriers, analytics services, and advertising platforms. All such data is handled according to this policy.

2. COOKIES POLICY

We use cookies and similar tracking technologies to:

• Remember items in your shopping cart

• Save user preferences

• Analyze website traffic and performance

• Improve marketing relevance

• Send cart reminders (including via SMS, if opted in)

Cookies do not store sensitive personal information such as payment details.

You may disable cookies through your browser settings; however, some site features may not function properly.

3. HOW WE USE YOUR INFORMATION

Your information is used to:

• Process and fulfill orders

• Provide customer service and support

• Send order confirmations and updates

• Deliver marketing communications (with consent)

• Improve website functionality and offerings

• Prevent fraud and unauthorized transactions

• Meet legal and regulatory obligations

You may unsubscribe from marketing communications at any time.

4. SMS & MARKETING COMMUNICATIONS

If you choose to receive SMS communications from Do-BV:

• You may receive order updates, promotions, and cart reminders

• Message frequency may vary

• Message and data rates may apply

• Consent is not required for purchase

You may opt out anytime by replying STOP or using provided unsubscribe links.

Do-BV does not sell or share SMS opt-in data with third parties.

5. SHARING YOUR INFORMATION

We only share personal information when necessary, including with:

• Payment processors

• Shipping and fulfillment partners

• Marketing and analytics providers

• Fraud prevention services

• Legal authorities when required by law

We do not sell your personal information.

6. FRAUD PREVENTION & ID VERIFICATION

To protect customers and prevent fraud, certain orders may require identity verification.

• Only essential verification details are collected

• Data is stored securely and deleted after verification

• Access is strictly limited

• Information is never sold or misused

7. DATA SECURITY

Do-BV uses industry-standard security measures, including encryption and secure servers, to protect personal information.

While no system is completely secure, we take reasonable steps to safeguard your data.

8. YOUR RIGHTS

You have the right to:

• Access or update your personal information

• Opt out of marketing communications

• Request deletion of eligible personal data

Requests may be made through your account or by contacting us.

9. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. THIRD-PARTY LINKS

Our website may include links to third-party sites. Do-BV is not responsible for the privacy practices or content of those websites.

11. POLICY UPDATES

This Privacy & Cookies Policy may be updated periodically. Changes will be posted on this page with a revised effective date.

12. CONTACT

For questions regarding this policy, please contact us through our website.

Last Updated: 02/03/202